1. General Information

a) Introduction

Thank you for your interest in our website and our online services. The protection of the personal data of our customers/visitors/users and its lawful processing is our highest priority.

The following policy concerns the management and processing of your personal data, which you disclose to us or which we collect through our website during your visit. It is designed to meet the requirements for informing you as a data subject regarding the processing of your data and your relevant rights under current legislation, including the General Data Protection Regulation (“GDPR”).

b) Data Controller

We, KARKON, are the Data Controller in accordance with Regulation (EU) 2016/679 (GDPR) and are therefore responsible for the processing of the personal data explained below.

d) Data Protection Officer

You may contact the Data Protection Officer at any time using the following contact details: KARKON, 5th km Old National Road Volos-Larissa, Larissa, Tel: +30 2410 571195.

2. Processing of Personal Data During Website Use

Your visit to the website and/or use of our online services will be recorded. The IP address used by your device, the date and time, the browser type and operating system, and the pages accessed may be logged. This data is collected for the purpose of improving our website and electronic services. The processing is legally based on legitimate interest, as it is in our rightful interest to protect our website and improve the quality of our services. Furthermore, your personal data is stored only if provided by you via contact forms, e.g., as part of an online request. We have taken appropriate measures to ensure that data provided during registration is adequately protected. These measures include, but are not limited to, encryption, access control, separation of duties, internal audits, etc.

a) Contact Form

You may use the contact forms on our website www.karkon.gr to reach us for any request. The personal data filled in the contact form will be processed solely to respond to your request. Completing and submitting the contact form constitutes an affirmative action by which you give your consent to the data processing.

B) Cookies

To make your visit to our website more pleasant and to enable specific functions, we may use “cookies” on various pages. Cookies are small text files stored on your device. Some cookies are deleted after the browser session ends. Others remain on your device, allowing us or our partner companies to recognize your browser on your next visit. You can configure your browser to be informed about cookie settings and decide on their acceptance individually or exclude them in certain cases or generally. For more information, please refer to your browser’s help function.

c) Data Recipients

We may use third-party service providers to process your personal data. These providers may be located in countries within or outside the European Union (EU) and the European Economic Area (EEA). We ensure that these providers process personal data in accordance with European data protection legislation to ensure an adequate level of protection, even if data is transferred to a country outside the EEA for which no adequacy decision by the EU Commission exists. Transfers to other recipients are not performed unless required by law.

d) Retention Period

Personal data provided to us via the website is stored only until the purpose for which it was submitted has been fulfilled. Where retention periods must be observed based on commercial and tax law, the storage period for certain data may be up to 6 months. However, storage periods may also be adjusted due to our legitimate interest (e.g., to ensure data security, prevent misuse, or for the prosecution of criminals).